EPM system requirements header

This page explains the requirements for Eyefinity Practice Management. These system requirements are routinely reviewed and updated. Download a printable copy of these requirements.

The requirements outlined on this page represent the minimum hardware and system specifications required to effectively use Eyefinity Practice Management. Failure to meet these requirements will noticeably degrade the performance of the software. 

Tablet/Smartphone Requirements


Device Networking Capacity
iPad 2 or later, iPad Mini, iPad Air (iOS 8.0 or later) Wi-Fi 16 GB or more
Android Wi-Fi  
Windows 8.1 Wi-Fi  


When acquiring a new iPad, you should always purchase the latest model to ensure the longest useful life. The models listed here represent the minimum requirements. While you can install the latest iOS and Eyefinity Practice Management on the lowest models listed here, performance may suffer.

Printing from the iPad requires an AirPrint-capable printer. Refer to Apple's AirPrint Basics page for more information about AirPrint.


Workstation Requirements

The requirements listed below represent the minimum specifications required by Eyefinity Practice Management.

 Hardware Requirement
Operating system

Windows 7 (Professional, Enterprise, or Ultimate editions)
Windows 10 (Home, Pro, Enterprise, or Education editions)

Web browser

Firefox (latest version)
Chrome (latest version)
Safari (latest version)
Microsoft Edge (latest version)

Other web browsers are not supported.

Processor Intel® Core™ 2 Duo Processor or better E7500 3MB equivalent or better
Memory 4 GB
Hard drive 80 GB
Monitor 1280×1024 pixels (24-bit)
Other applications Adobe Reader


Internet Bandwidth Requirements

Business-grade internet connectivity is required. The requirements listed below represent the minimum bandwidth required. For the best experience, meet or exceed the optimum recommendation.

Practice Type Minimum Speed Optimum Speed

3 Mbps download
1.5 Mbps upload

6 Mbps download
1.5 Mbps upload

Up to 10 providers 6 Mbps download
1.5 Mbps upload
20 Mbps download
3 Mbps upload
More than 10 providers 20 Mbps download
3 Mbps upload
Higher depending upon
the number of providers


To verify your practice’s bandwidth, go to Speakeasy Speed Test and select the city closest to you. If your bandwidth does not meet the minimum requirements for your practice type, contact your internet service provider.


Wireless Router Requirements

You will need a router to connect your iPad to the internet wirelessly. Select a business-grade router and enable wireless security and encryption for HIPAA compliance. For the best experience, meet or exceed the optimum recommendation.

  Minimum Optimum
Wireless standard 802.11n 802.11ac


In addition, we recommend having a 4G LTE cellular hotspot available as a secondary internet connection. While the cellular hotspot is useful in emergencies, you will notice dramatically slower performance, and it is not intended for daily use.

Document Printer Requirements

A business-grade PCL5e-compatible laser printer is required to print CMS 1500 forms.

Label Printer and Barcode Scanner Requirements

The following label printers and barcode scanners are compatible with Eyefinity Practice Management.

Label Printer

SATO CG408TT (Part #WWCG18031)

Barcode Scanner

Datalogic Gryphon M4100 USB Wireless (Part #GM4130-BK-910K1)
Datalogic Heron HD3130 USB (Part #HD3130-BKK1B)
Symbol LS2208-SR20007R-UR USB