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Your dedicated Eyefinity Implementation Consultant will provide you with a customized Education Plan for your practice. This plan will have training tracks for each member of your staff, covering all the essential functions for day-to-day business.
We offer a blended-learning experience through The Eyefinity Learning Center, with on-demand videos and live sessions with an Eyefinity Solution Educator. Our virtual training empowers you and your staff to be successful when you go live.
We have found that, on average, it takes approximately 90 days to onboard. The process includes the following phases:
Yes, your Implementation Consultant will be your point of contact throughout your training and onboarding journey.
Your Eyefinity Implementation Consultant works with you to make the transition as smooth as possible and ensure the goals you established during project kickoff are achieved. Your onboarding speed is dependent on the amount of time your practice staff can dedicate to completing training and preparation.
We recommend 2 – 4 hours of training and exercises weekly by each staff member.
You’ll have a Project Manager and Implementation Consultant to guide you through every step of the onboarding process, including:
Yes, compatible data will be converted at the time of your go-live to your new software. The data that is converted will depend on the compatibility of the software we’re transferring it over from. Not all data may come across, but Eyefinity will assess on a case-by-case basis.
Eyefinity provides on-demand tutorials, private training, webinars, and conferences such as the Lodge, (which is offered twice a year) to assist you with learning about our products.
After the three-month free trial period ends, the Electronic Patient Notifications fee will be automatically billed on a month-to-month basis.
Electronic Patient Notifications are voice or text messages that can be sent to patients for upcoming scheduled appointments, recalls, and eyewear- ready notifications. When patients confirm their appointment, it is then automatically reflected in your schedule in Eyefinity Practice Management.
Eyefinity’s Electronic Patient Notifications cost $99 per month for the first practice and $49 per month for each additional location.
No. There are no set up fees for this service.
Setting your practice up with Electronic Patient Notifications takes anywhere from five to seven business days.
The Eyefinity Electronic Patient Notifications service automatically sends text or voice notifications that are directly integrated with your Eyefinity Practice Management system. All notifications are sent from a toll-free number that is not your office phone number. If a patient calls the number, the call is automatically forwarded to your office.
When you combine Eyefinity’s Electronic Patient Notifications and Eyefinity Practice Management, you get a fully integrated patient engagement tool that works hand-in-hand with your eWebExtra website, scheduler, and other order management tools. This allows you to automate reminders, recalls, and eyewear-ready notifications, saving your practice money and time.
With Eyefinity’s Electronic Patient Notifications you get unlimited reminders, recalls, and eyewear-ready notifications.
Yes. The three months free EPN will only apply to one location. Additional locations will be charged the standard $49 per month.
You can send text messages via Electronic Patient Notifications to patients with a mobile number recorded in Eyefinity Practice Management. Patients without a mobile number will receive a voice phone call at their home number instead of a text message.
You will have access to Eyefinity’s Electronic Patient Notifications for three months following the month after setup is completed. If you have recently gone live with Eyefinity Practice Management, you will start the three months of free Electronic Patient Notifications the month after your successful Go-Live date.
This model of telehealth enables practices to deliver comprehensive eye exams using equipment integrations from industry-leading partners—with the doctor remote and the patient in-office guided by the technician.
Any practice that is looking to expand their practice or grow their patients seen per day may benefit from this integration. Innovative technologies are making it possible for practices to expand patient capacity and increase revenue streams with integrations that support doctors in delivering in-office virtual patient care.
Regulations for remote eye care exams vary by state. We recommend you refer to your local health authority guidelines.
Eyefinity software supports telehealth integrations with industry-leading vendors—ZEISS, Topcon, and DigitalOptometrics—to bring the best solutions to interested practices.
All three vendors integrate with Eyefinity Practice Management and AcuityLogic, with expanded Eyefinity EHR exam documentation integrations coming soon. Practices can extend their care options while harnessing the full power of the Eyefinity platform including appointment booking, exam coding, and processing claims and lab orders.
Yes. Once a certified partner is selected, setup is required to configure the integration in your practice management software.
The cost will vary by vendor and equipment.
For this integration, you will need a web camera and microphone in the exam room, in addition to a digital phoropter and digital slit lamp. You can see the full list of equipment integrations here.
Yes, the doctor-remote exam model requires the patient to be in the practice in order to perform a comprehensive eye exam utilizing the integrated exam equipment.
To help providers conduct doctor-remote eye exams, Eyefinity software supports telehealth integrations with these industry-leading vendors. Click each one to learn more:
Additionally, you can find information about telehealth integration in the VSP Provider Hub.