AcuityLogic System Requirements

This page specifies the minimum system requirements for effectively using AcuityLogic® Cloud and AcuityLogic On-Premises. These requirements are routinely reviewed and updated. Failure to meet the requirements will degrade the performance of the software.

Download a printable copy of the AcuityLogic Cloud system requirements.

For a copy of the complete On-Premises requirements, contact your AcuityLogic account manager or sales representative.

For Cloud and On-Premises

Workstation Requirements

This table lists the minimum workstation requirements for your AcuityLogic system.


 17" flat-panel monitor

 Operating System

 Windows 10, Windows 8, Windows 7 (supported editions: Professional, Business, Enterprise, Ultimate)

 Web Browser

 Firefox (latest version), Chrome (latest version)

 Other Applications

 Adobe Reader, Microsoft Excel Viewer

Network Requirements

This section describes the following network requirements for your AcuityLogic system:

Internet Bandwidth

Business-grade Internet connectivity is required. The following table shows the minimum and recommended bandwidth speeds. For the best experience, meet or exceed the recommended bandwidth speed.

Number of
Practice Users*
Bandwidth Speed
Bandwidth Speed

5 Mbps download
3.5 Mbps upload

10 Mbps download
5 Mbps upload

6–10 10 Mbps download
5 Mbps upload
20 Mbps download
10 Mbps upload
11–15 20 Mbps download
10 Mbps upload
30 Mbps download
15 Mbps upload
16–20 30 Mbps download
15 Mbps upload

50 Mbps download
20 Mbps upload

21+ 50 Mbps download
20 Mbps upload

100 Mbps download
25 Mbps upload

* Number of users is based on the number of practice users (doctors, staff, and patients) simultaneously using Eyefinity cloud products (Eyefinity Practice Management, AcuityLogic, and Eyefinity EHR, including the patient kiosk) at the practice location.

To verify your practice’s bandwidth, go to Speakeasy Speed Test and select the city closest to you. If your bandwidth does not meet the minimum requirements for your practice type, contact your Internet service provider.

Local Area Network

The minimum transmission speed is 100 Mbps.

The recommended transmission speed is 1 Gbps.

Wireless Network

The recommended specification is 802.11n run at a minimum of 108 Mbps on the 5 GHz band.

To ensure that a uniform, good-quality wireless signal is available where your Eyefinity products are used, perform a wireless spectrum survey.

Network Topology

For best performance, use a decentralized Internet access architecture.


A single Internet connection is a potential weak point. For failover protection, install two connections from different companies, one as the primary connection and the other as a backup.

Data Centers

Data centers require a minimum of 10 Mbps upload and 10 Mbps download (or 100 KBps per connection). Final network requirements depend on the number of offices and users.


Additional On-Premises Requirements

For information about additional requirements for AcuityLogic On-Premises, contact your AcuityLogic account manager or sales representative.