AcuityLogic System Requirements

This page explains the requirements for AcuityLogic®. These system requirements are routinely reviewed and updated. Download a printable copy of these requirements.

The requirements outlined on this page represent the minimum hardware and system specifications required to effectively use AcuityLogic® in the Cloud or On-Premises. These system requirements are routinely reviewed and updated. Failure to meet the requirements will noticeably degrade the performance of the software.
 

For Cloud and On-Premises

Workstation Requirements

Hardware

Minimum Requirement  

 Monitor

 17" flat-panel monitor

 Operating system

 Windows 10, Windows 8, Windows 7 (supported editions: Professional, Business, Enterprise, Ultimate)

 Web browser

 Firefox (latest version), Chrome (latest version)

 Other applications

 Adobe Reader, Microsoft Excel Viewer

 

Internet Bandwidth Requirements

Business-grade Internet connectivity is required. The following table shows the minimum and recommended bandwidth speeds. For the best experience, meet or exceed the recommended bandwidth speed.

Number of
Practice Users*
Minimum
Bandwidth Speed
Recommended
Bandwidth Speed
1–5

5 Mbps download
3.5 Mbps upload

10 Mbps download
5 Mbps upload

6–10 10 Mbps download
5 Mbps upload
20 Mbps download
10 Mbps upload
11–15 20 Mbps download
10 Mbps upload
30 Mbps download
15 Mbps upload
16–20 30 Mbps download
15 Mbps upload

50 Mbps download
20 Mbps upload

21+ 50 Mbps download
20 Mbps upload

100 Mbps download
25 Mbps upload

* Number of users is based on the number of practice users (doctors, staff, and patients) simultaneously using Eyefinity cloud products (Eyefinity Practice Management, AcuityLogic, and Eyefinity EHR, including the patient kiosk) at the practice location.

 

To verify your practice’s bandwidth, go to Speakeasy Speed Test and select the city closest to you. If your bandwidth does not meet the minimum requirements for your practice type, contact your Internet service provider.

 

Data Centers

Data centers require a minimum of 10 Mbps upload and 10 Mbps download (or 100 KBps per connection). Final network requirements depend on the number of offices and users.

 

Additional On-Premises Requirements

Contact your AcuityLogic account manager or sales representative for more information about the additional requirements for AcuityLogic On-Premises.