AcuityLogic System Requirements

This page specifies the minimum workstation, network, and data center requirements for effectively using AcuityLogic® On-Premises and AcuityLogic Cloud. These requirements are routinely reviewed and updated. Failure to meet the requirements will degrade the performance of the software.

The AcuityLogic On-Premises system requirements include additional server requirements that are not shown on this page. For information about the additional server requirements, see the complete AcuityLogic On-Premises system requirements.

View a printer-friendly version of the AcuityLogic Cloud system requirements.

For On-Premises and Cloud

Workstation Requirements

The following table lists the minimum workstation requirements for AcuityLogic.

Component Requirement
Monitor 17" flat-panel monitor
Operating System Windows 11 or Windows 10 (Pro or Enterprise editions)
Web Browser Firefox (latest version), Chrome (latest version)
Other Applications Adobe Reader, Microsoft Excel Viewer

Network Requirements

Internet Bandwidth

Business-grade Internet connectivity is required. The following table shows the minimum and recommended bandwidth speeds. For the best experience, meet or exceed the recommended bandwidth speed.

Number of Practice Users* Minimum Bandwidth Speed Recommended Bandwidth Speed
1-5 5 Mbps download
3.5 Mbps upload
10 Mbps download
5 Mbps upload
6-10 10 Mbps download
20 Mbps upload
5 Mbps download
10 Mbps upload
11-15 20 Mbps download
10 Mbps upload
30 Mbps download
15 Mbps upload
16-20 30 Mbps download
15 Mbps upload
50 Mbps download
20 Mbps upload
21+ 50 Mbps download
20 Mbps upload
100 Mbps download
25 Mbps upload
* Number of users is based on the number of practice users (doctors, staff, and patients) simultaneously using Eyefinity cloud products (Eyefinity Practice Management, AcuityLogic, and Eyefinity EHR, including the patient kiosk) at the practice location.

To verify your practice’s bandwidth, go to Speakeasy Speed Test and select the city closest to you. If your bandwidth does not meet the minimum requirements for your practice type, contact your Internet service provider.

Local Area Network

The minimum transmission speed is 100 Mbps.
The recommended transmission speed is 1 Gbps.

Wireless Network

The recommended specification is 802.11n run at a minimum of 108 Mbps on the 5 GHz band.
To ensure that a uniform, good-quality wireless signal is available where your Eyefinity products are used, perform a wireless spectrum survey.

Network Topology

For best performance, use a decentralized Internet access architecture.


A single Internet connection is a potential weak point. For failover protection, install two connections from different companies, one as the primary connection and the other as a backup.

Data Centers

Data centers require a minimum of 10 Mbps upload and 10 Mbps download (or 100 KBps per connection). Final network requirements depend on the number of offices and users.

Label Printer and Barcode Scanner Requirements

The following table lists the label printers and barcode scanners compatible with AcuityLogic.

Component Model
Label Printer SATO WS408TT (Part# WT202-400NN-EX1)
SATO CG408TT (Part #WWCG18031)
Note that the CG408TT model has been discontinued by the manufacturer.
Barcode Scanner
  • Datalogic Gryphon GM4130 Wireless (Part #GM4130-BK-910K1 and Part #GM4130-WH-910K1)
  • Datalogic Heron HD3130 Wired (Part #HD3130-BKK1B and Part #HD3130-WHK1B)
  • Symbol LS2208-SR20007R-UR USB
Note that you can use any barcode scanner programmed to read the Interleaved 2 of 5 format with AcuityLogic.