This page explains the requirements for Eyefinity Practice Management. These system requirements are routinely reviewed and updated.
The requirements outlined on this page represent the minimum hardware and system specifications required to effectively use Eyefinity Practice Management. Failure to meet these requirements will noticeably degrade the performance of the software.
Workstation Requirements
The requirements listed below represent the minimum specifications required by Eyefinity Practice Management.
| Component | Requirement |
|---|---|
| Operating System |
Windows 10 (Pro or Enterprise editions) Windows 8 (Pro or Enterprise editions) Windows 71 (Professional, Enterprise, or Ultimate editions) macOS 10.13 or later |
| Web Browser |
Firefox (latest version) Chrome (latest version) Safari (latest version) Microsoft Edge (latest version) Other web browsers are not supported |
| Processor | Intel® Core™ 2 Duo or better |
| Memory | 4 GB |
| Hard Drive | 80 GB |
| Monitor | 1280×1024 pixels (24-bit) |
| Other Applications | Adobe Reader |
1 Microsoft ended support for Windows 7 on January 14, 2020. You should consider upgrading to Windows 8.1 or later as part of your HIPAA-compliance efforts.
Mobile Device Requirements
| Device Operating System | Networking |
|---|---|
| iOS 12 or or iPadOS 13 | Wi-Fi |
| Android 8 or later | Wi-Fi |
| Windows 8.1 or later | Wi-Fi |
When acquiring a new mobile device, you should always purchase the latest model to ensure the longest useful life.
Printing from an iPad requires an AirPrint-capable printer. Refer to Apple’s AirPrint Basics page for more information about AirPrint.
Internet Bandwidth Requirements
Business-grade Internet connectivity is required. The following table shows the minimum and recommended bandwidth speeds. For the best experience, meet or exceed the recommended bandwidth speed.
| Number of Practice Users2 |
Minimum Bandwidth Speed |
Recommended Bandwidth Speed |
|---|---|---|
| 1–5 |
5 Mbps download |
10 Mbps download |
| 6–10 | 10 Mbps download 5 Mbps upload |
20 Mbps download 10 Mbps upload |
| 11–15 | 20 Mbps download 10 Mbps upload |
30 Mbps download 15 Mbps upload |
| 16–20 | 30 Mbps download 15 Mbps upload |
50 Mbps download |
| 21+ | 50 Mbps download 20 Mbps upload |
100 Mbps download |
2 Number of users is based on the number of practice users (doctors, staff, and patients) simultaneously using Eyefinity cloud products (Eyefinity Practice Management, AcuityLogic, and Eyefinity EHR, including the patient kiosk) at the practice location.
To verify your practice’s bandwidth, go to Speakeasy Speed Test and select the city closest to you. If your bandwidth does not meet the minimum requirements for your practice type, contact your Internet service provider.
Wireless Router Requirements
You will need a router to connect your iPad to the Internet wirelessly. Select a business-grade router and enable wireless security and encryption for HIPAA compliance. For the best experience, meet or exceed the optimum recommendation.
| Minimum | Optimum | |
|---|---|---|
| Wireless standard | 802.11n |
802.11ac |
In addition, we recommend having a 4G LTE cellular hotspot available as a secondary Internet connection. While the cellular hotspot is useful in emergencies, you will notice dramatically slower performance, and it is not intended for daily use.
Document Printer Requirements
A business-grade PCL5e-compatible laser printer is required to print CMS 1500 forms.
Label Printer and Barcode Scanner Requirements
The following label printers and barcode scanners are compatible with Eyefinity Practice Management.
| Model | Notes | |
|---|---|---|
| Label Printer |
SATO CG408TT (Part# WWCG18031) SATO WS408 (Part# WT202-400NN-EX1) |
The CG408TT model has been discontinued by the manufacturer. The WS408 model will be supported in a forthcoming Eyefinity Practice Management update. |
|
Barcode |
Datalogic Gryphon GM4132 Wireless (Part# GM4132-BK-910K1) Datalogic Heron HD3130 Wired (Part #HD3130-BKK1B and Part #HD3130-WHK1B) Symbol LS2208-SR20007R-UR USB NADAMOO 433Mhz Wireless Inateck BCST-70 Wireless |
You can use any barcode scanner programmed to read the Interleaved 2 of 5 format with Eyefinity Practice Management. |