System Requirements


This page explains the requirements for Eyefinity Practice Management. These system requirements are routinely reviewed and updated.

The requirements outlined on this page represent the minimum hardware and system specifications required to effectively use Eyefinity Practice Management. Failure to meet these requirements will noticeably degrade the performance of the software. 


Workstation Requirements

The requirements listed below represent the minimum specifications required by Eyefinity Practice Management. 

Component Requirement
Operating System

Windows 10 (Pro or Enterprise editions)

Windows 8 (Pro or Enterprise editions)

Windows 71 (Professional, Enterprise, or Ultimate editions)

macOS 10.13 or later

Web Browser

Firefox (latest version)

Chrome (latest version)

Safari (latest version)

Microsoft Edge (latest version)

Other web browsers are not supported

Processor Intel® Core™ 2 Duo or better
Memory 4 GB
Hard Drive 80 GB
Monitor 1280×1024 pixels (24-bit)
Other Applications Adobe Reader

1 Microsoft ended support for Windows 7 on January 14, 2020. You should consider upgrading to Windows 8.1 or later as part of your HIPAA-compliance efforts.


Mobile Device Requirements

Device Operating System Networking
iOS 12 or or iPadOS 13 Wi-Fi
Android 8 or later Wi-Fi
Windows 8.1 or later Wi-Fi

 When acquiring a new mobile device, you should always purchase the latest model to ensure the longest useful life.

Printing from an iPad requires an AirPrint-capable printer. Refer to Apple’s AirPrint Basics page for more information about AirPrint.


Internet Bandwidth Requirements

Business-grade Internet connectivity is required. The following table shows the minimum and recommended bandwidth speeds. For the best experience, meet or exceed the recommended bandwidth speed.

Number of
Practice Users2
Bandwidth Speed
Bandwidth Speed

5 Mbps download
3.5 Mbps upload

10 Mbps download
5 Mbps upload

6–10 10 Mbps download
5 Mbps upload
20 Mbps download
10 Mbps upload
11–15 20 Mbps download
10 Mbps upload
30 Mbps download
15 Mbps upload
16–20 30 Mbps download
15 Mbps upload

50 Mbps download
20 Mbps upload

21+ 50 Mbps download
20 Mbps upload

100 Mbps download
25 Mbps upload

2 Number of users is based on the number of practice users (doctors, staff, and patients) simultaneously using Eyefinity cloud products (Eyefinity Practice Management, AcuityLogic, and Eyefinity EHR, including the patient kiosk) at the practice location.

To verify your practice’s bandwidth, go to Speakeasy Speed Test and select the city closest to you. If your bandwidth does not meet the minimum requirements for your practice type, contact your Internet service provider.


Wireless Router Requirements

You will need a router to connect your iPad to the Internet wirelessly. Select a business-grade router and enable wireless security and encryption for HIPAA compliance. For the best experience, meet or exceed the optimum recommendation.

  Minimum Optimum
Wireless standard 802.11n



In addition, we recommend having a 4G LTE cellular hotspot available as a secondary Internet connection. While the cellular hotspot is useful in emergencies, you will notice dramatically slower performance, and it is not intended for daily use.

Document Printer Requirements

A business-grade PCL5e-compatible laser printer is required to print CMS 1500 forms.


Label Printer and Barcode Scanner Requirements

The following label printers and barcode scanners are compatible with Eyefinity Practice Management.

  Model Notes
Label Printer

SATO WS408TT (Part# WT202-400NN-EX1)

SATO CG408TT (Part# WWCG18031)


The CG408TT model has been discontinued by the manufacturer.



Datalogic Gryphon GM4132 Wireless (Part# GM4132-BK-910K1)

Datalogic Heron HD3130 Wired (Part #HD3130-BKK1B and Part #HD3130-WHK1B)

Symbol LS2208-SR20007R-UR USB

NADAMOO 433Mhz Wireless

Inateck BCST-70 Wireless

You can use any barcode scanner programmed to read the Interleaved 2 of 5 format with Eyefinity Practice Management.