Eyefinity Encompass System Requirements

This page explains the requirements for Practice Management capabilities in Eyefinity Encompass™. These system requirements are routinely reviewed and updated.

The requirements outlined on this page represent the minimum hardware and system specifications required to effectively use Eyefinity Encompass. Failure to meet these requirements will noticeably degrade the performance of the software.

Workstation Requirements

The following requirements represent the minimum specifications required by Eyefinity Encompass.

Hardware	Requirement	Note
Operating system ¹	Windows 11 (Pro, Enterprise) Windows 10 (Pro, Enterprise) Windows Server 2022 or later macOS 13 (Ventura) or later	Microsoft is ending support for Windows 10 on October 14, 2025.
Web browser	Firefox (latest version) Chrome (latest version) Safari (latest version) Microsoft Edge (latest version)	Other web browsers are not supported.
Processor	Intel^® Core™ 2 Duo Processor or better
Memory	4 GB
Hard drive	80 GB
Monitor	1280×1024 pixels (24-bit)
Document scanner	Business-grade TWAIN compatible	Check with your scanner manufacturer for TWAIN-compatible drivers for your version of Windows.
Other applications	Adobe Reader

¹ Ensure your operating system also meets the requirements of any diagnostic or imaging equipment attached to the computer.

Mobile Device Requirements

The specifications listed here represent the minimum requirements.

Device Operating System	Networking
iPadOS 17.5 or later	Wi-Fi
Android 10 or later	Wi-Fi
Windows 11 or later	Wi-Fi

When acquiring a new mobile device, you should always purchase the latest model to ensure the longest useful life.

Printing from an iPad requires an AirPrint-capable printer. Refer to Apple’s AirPrint Basics page for more information about AirPrint.

Internet Bandwidth Requirements

Business-grade Internet connectivity is required. The following table shows the minimum and recommended bandwidth speeds. For the best experience, meet or exceed the recommended bandwidth speed.

Number of Practice Users²	Minimum Bandwidth Speed	Recommended Bandwidth Speed
1–5	5 Mbps download 3.5 Mbps upload	10 Mbps download 5 Mbps upload
6–10	10 Mbps download 5 Mbps upload	20 Mbps download 10 Mbps upload
11–15	20 Mbps download 10 Mbps upload	30 Mbps download 15 Mbps upload
16–20	30 Mbps download 15 Mbps upload	50 Mbps download 20 Mbps upload
21+	50 Mbps download 20 Mbps upload	100 Mbps download 25 Mbps upload

² Number of users is based on the number of practice users (doctors, staff, and patients) simultaneously using Eyefinity cloud products (Eyefinity Encompass, AcuityLogic, including the patient kiosk) at the practice location.

To verify your practice’s bandwidth, go to Speakeasy Speed Test and select the city closest to you. If your bandwidth does not meet the minimum requirements for your practice type, contact your Internet service provider.

Wireless Router Requirements

You will need a router to connect your iPad to the Internet wirelessly. Select a business-grade router and enable wireless security and encryption for HIPAA compliance. For the best experience, meet or exceed the optimum recommendation.

	Minimum	Optimum
Wireless standard	802.11n	802.11ac
Access points³	One per 3,500 sq. ft.	One per 2,500 sq. ft.

³ Work with your certified network technician to determine the number and placement of access points required for optimum wireless coverage.

In addition, we recommend having a 4G LTE cellular hotspot available as a secondary Internet connection. While the cellular hotspot is useful in emergencies, you will notice dramatically slower performance, and it is not intended for daily use.

Document Printer Requirements

A business-grade PCL5e-compatible laser printer is required to print CMS 1500 forms.

Label Printer and Barcode Scanner Requirements

The following label printers and barcode scanners are compatible with Eyefinity Practice Management.

Model	Notes
Label Printer	SATO WS408TT (Part# WT202-400NN-EX1) SATO CG408TT (Part# WWCG18031)	The CG408TT model has been discontinued by the manufacturer.
Barcode Scanner	Datalogic Gryphon GM4132 Wireless (Part# GM4132-BK-910K1) Datalogic Heron HD3130 Wired (Part #HD3130-BKK1B and Part #HD3130-WHK1B) Symbol LS2208-SR20007R-UR USB NADAMOO 433Mhz Wireless Inateck BCST-70 Wireless	You can use any barcode scanner programmed to read the Interleaved 2 of 5 format with Eyefinity Practice Management.

Model

Notes

Label Printer

SATO WS408TT (Part# WT202-400NN-EX1)

SATO CG408TT (Part# WWCG18031)

The CG408TT model has been discontinued by the manufacturer.

Barcode
Scanner

Datalogic Gryphon GM4132 Wireless (Part# GM4132-BK-910K1)

Datalogic Heron HD3130 Wired (Part #HD3130-BKK1B and Part #HD3130-WHK1B)

Symbol LS2208-SR20007R-UR USB

NADAMOO 433Mhz Wireless

Inateck BCST-70 Wireless

You can use any barcode scanner programmed to read the Interleaved 2 of 5 format with Eyefinity Practice Management.