System Requirements

Click on the links below to view system requirements for Eyefinity.com and our practice management and electronic health records software programs:

Website

  Minimum Requirements Optimal Requirements
Supported Browsers

Windows 11
   Mozilla Firefox 120 or later
   Google Chrome 110 or later

macOS
   Mozilla Firefox 120 or later
   Google Chrome 130 or later

Effective 7/1/2019 Eyefinity no longer supports Internet Explorer.

Browser Settings

Check your privacy and security settings to meet the minimum requirements. Ensure cookies are allowed for eyefinity.com.*

JavaScript

Enabled**

Cookies/Third Party Cookies

Enabled*

 

PDF Viewer

Included with Browser

Adobe Acrobat Reader

Screen Resolution

1024 x 768

1920 x 1080
Connection Speed DSL Cable

* Cookies and Third Part Cookies must be enabled to login.
**Certain features will not function correctly if JavaScript is disabled.

Scheduled Maintenance Windows

Practice Management in Eyefinity EncompassTM

  • Weekdays: 9:00 PM to 2:30 AM (Pacific Time), daily
  • Weekends: 5:00 PM to 2:30 AM (Pacific Time), daily

All Other Products

  • Saturday from 9:00 PM to 12:00 AM (Pacific Time), weekly 
  • Sunday from 5:00 AM to 6:00 AM (Pacific Time), weekly
  • One week advance notice will be provided if site maintenance outside of these scheduled windows will affect site availability.

Electronic Health Records

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