Mobile phone with text message reminder

Eyefinity's Patient Engagement Tools 

Integrated digital solutions built around the patient journey.

From a customizable website to automated voice and text messages, online forms and more—our patient engagement solutions exclusively integrate with Eyefinity’s cloud-based software so you can create a modern patient experience.

Craft the Ultimate Experience with Eyefinity 

It all starts with the patient journey, and each touch point can make a world of a difference when it comes to efficiency, profitability, and patient satisfaction.  

Patients are expecting convenience (aren’t we all) so that’s why we've built a suite of integrated tools designed for eye care professionals.

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Close up of woman holding her cell phone

Automated Recalls

With an open rate of 98%*, text messaging is the way to go. Automated recalls from Eyefinity’s Electronic Patient Notifications will keep patients coming back for more each year. 

Built-in SEO Functionality

Findability is key for attracting new patients. Our website tool, eWebExtra has the tools you need to enable great search engine optimization (SEO), so your patients can easily find you before they find your competition.

patient looking at an optometry practice's website
Mom and daughter booking an eye appointment online

Integrated Online Appointment Scheduling

Maximize convenience and give patients the option to book completely online 24/7. Our integrated scheduler displays the open spots in real time, based on your pre-set availability so you're always in control of your schedule.

Online Forms

Allow patients to fill out and submit medical history forms online, then once complete, their record will automatically update in Eyefinity EHR.

Close up of the online forms available in Eyefinity's patient engagement solutions
Automated appointment text reminder on an apple watch

Appointment Reminders

Reduce no-shows by as much as 30%** by sending patients a quick text message reminder with our patient notifications.

Modernized Pickup Process

Our patient notifications integrate directly with Eyefinity Practice Management, so patients automatically receive a message when their eyewear is ready to be picked up.

Eyewear ready notification text on patient's cell phone

* Sherin Shibu, “Businesses, Take Note: Your Customers Prefer Texts,” PCMAG (PCMag, September 2, 2020), https://www.pcmag.com/news/businesses-take-note-your-customers-prefer-texts. 

** Elizabeth Koshy, Josip Car, and Azeem Majeed, “Effectiveness of Mobile-Phone Short Message Service (SMS) Reminders for Ophthalmology Outpatient Appointments: Observational Study - BMC Ophthalmology,” BioMed Central (BioMed Central, May 31, 2008), https://bmcophthalmol.biomedcentral.com/articles/10.1186/1471-2415-8-9.

Build Your Patient Journey Today

Our patient engagement tools exclusively integrate with Eyefinity's cloud-based software to keep you and your patients in sync.

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Companion Products

Eyefinity EHR
Cloud-based electronic health records software that adapts to the way you practice.

Offer patients the ultimate online experience with an easy-to-manage, professional website.

Eyefinity’s Electronic Patient Notifications
Automate reminders, recalls, and eyewear-ready notifications to your patients. Existing Eyefinity Practice Management customers can try Electronic Patient Notifications for three months FREE! 

Provider showing a person a screen in Eyefinity EHR on a tablet

Eyefinity EHR

Cloud-based electronic health records software that adapts to the way you practice.

Education Conferences

Explore Eyefinity Education Conferences

Convenient, fun, and accessible product education for every role in your practice.

Woman looking at the appointment schedule on a desktop computer

Integrated Online Appointment Scheduling

Empower patients to book their own appointments online, 24/7, seven days a week.

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Request a Demo

Ready to see how it all works together? See Eyefinity’s cloud-based software up close!