EncompassMessage from Eyefinity^®

Secure and reliable two-way messaging by text, voice, and email.

Two-way Messaging Built for Busy Practices

In today’s modern practice, every missed call or unanswered message creates a ripple effect: appointments slip, staff scramble to follow up, and patients feel frustrated. Add in the growing expectation for digital-first communication and the gap between what patients want and what practices can deliver becomes even wider.

EncompassMessage bridges that gap with secure and reliable two-way messaging via text, voice, and email. By meeting patients on their terms, you can reduce no shows, capture insurance details ahead of time, and ensure nothing falls through the cracks.

It’s the smarter (and more convenient) way to keep communication flowing.

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Stay in Touch, Stay Profitable

Whether confirming appointments or answering quick questions, you can count on Eyefinity^® EncompassMessage for secure and reliable two-way messaging with patients to safeguard your revenue, keep your team responsive, and stay organized on a timeline that works for everyone.

Better Scheduling for Busy Practices

Reduce no-shows and missed appointments with automated reminders integrated directly with your appointment calendar that match patient communication preferences.

Connection that Feels Personal and Productive

Customizable messaging templates make every reminder, update, or alert feel personal and intentional while standardizing best practices.

All-in-One Minus the Work

Easy integration with Eyefinity Encompass™ means everything works better when everything works together.

Stay Connected with Secure Messaging

¹For a limited time, you can get 2 months free of EncompassMessage. Request a demo to see how intelligent, two-way messaging keeps your practice running smoothly.

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EncompassMessage FAQs

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What is EncompassMessage?

Missed calls are missed opportunities. EncompassMessage gives you secure and reliable two-way messaging via text, voice, and email that helps your practice stay connected and in control.
Who can use EncompassMessage?

EncompassMessage is available exclusively to practices on the Eyefinity Encompass platform, allowing you to scale the system to what you need.
How is EncompassMessage different from Electronic Patient Notifications?

Eyefinity Electronic Patient Notifications automate routine outreach like appointment reminders, eyewear readiness alerts, and recall notices—perfect for practices that want simple, no-response messaging.

If you’re ready for more interactive engagement, EncompassMessage gives you reliable two-way messaging via text, voice, and email that supports appointment confirmations, follow-up questions, and more personalized conversations.
Is EncompassMessage secure and HIPAA-friendly?

Yes. EncompassMessage is a secure messaging platform that supports HIPAA-compliant practices, helping you protect patient data while communicating efficiently.

¹ This promotional offer is valid for new purchases of Eyefinity^® EncompassMessage made between June 1, 2025, and December 31, 2025. To qualify, the practice must have an active subscription to, or must newly subscribe to, Eyefinity Encompass™. Eligible customers will receive two (2) months of EncompassMessage service at no charge. Standard EncompassMessage service terms and conditions apply. Eyefinity reserves the right to modify or discontinue this promotion at any time in its sole discretion. Additional terms and conditions may apply. 

EncompassMessage from Eyefinity®