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Getting the Most Out of EncompassScribe by Eyefinity: Tips & Tricks for a Smoother Experience

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EncompassScribe by Eyefinity® is designed to fit naturally into the way you practice, the way you interact with patients, and the way you document.  

As EncompassScribe becomes a part of your daily workflow, a few tips and tricks can take your experience to the next level and help you optimize accuracy, efficiency, and overall confidence. 

Use the Right View for the Best Experience 

For iPad users, the Detailed Visit Overview offers a single‑screen view of the entire visit and is where EncompassScribe enhancements are being added. If you’ve been using the tiled Visit Overview, this is a great time to switch. 

Web users will have the best experience documenting directly within the Visit Overview. Plus, AI icons will show up throughout Eyefinity Encompass® to mark which fields EncompassScribe can populate. 

Speak for the Chart, Not the Tool 

EncompassScribe isn’t something you “talk to.” It’s trained on real conversations, so focus on communicating clinically with the patient, not giving instructions to the system or navigating it verbally. 

This might seem obvious, but EncompassScribe can’t interpret visual, nonverbal communication. Nodding, pointing, gestures, facial expressions, even changes in tone of voice—none of this gets captured unless it’s verbalized. Remember this simple rule of thumb: If you would normally chart it, say it out loud. 

Laterality is important, too. Be explicit when referencing the right eye, left eye, or both, even if it feels repetitive. This will help you achieve cleaner, more specific documentation. 

It might take some time to make these adjustments to your speech during patient visits, but with enough practice, you’ll fall into a groove and your documentation will shine.  

Go With the Flow  

EncompassScribe performs best when your discussion naturally focuses on subjective information from the patient, then your objective findings, assessments, and plans. A typical exam flow might look like this: 

  • Exam and findings 
  • Diagnosis #1  
  • Discussion of findings or imaging 
  • Plan and recommendations 
  • Diagnosis #2  
  • Discussion 
  • Plan 
  • Follow‑up 

Diagnoses are the anchor points in the note. Plans are attached to diagnoses, so when you mention testing, procedures, or follow‑ups, be sure it’s clear which diagnosis they belong to.    

Be Specific with Plans and Timing 

EncompassScribe understands terms and synonyms that are common in eye care, but the more specific you can get, the better, especially in nuanced situations. Clarify if something is permanent or temporary, to be done today or scheduled for later, and include timeframes when possible.  

One Final Thought 

According to early adopter feedback, 80% of users* found that EncompassScribe setup was a cinch. After that, it just takes some practice. As you get comfortable verbalizing more intentionally, many providers find not only better documentation, but clearer patient communication, too.  

You’re closer than ever to charting that works as hard as you do. In the meantime, find more tips, best practices, and walkthroughs here, or request a demo.

 

*Based on feedback from five early adopters.  

 

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